Frequently Asked Questions

Option 1 : Maintain a Total Relationship Balance (TRB)*** of Rs. 3 lakh (Rupees three lakh only) in a combination of Savings Account Balances, Term Deposits, holdings in Demat Account held with HSBC India, Investments1 and Life Insurance2 through HSBC India including a minimum average quarterly balance of Rs. 50,000 in the HSBC India Advance savings / current account
OR
Option 2 : Have a Mortgage relationship** of Rs. 15 lakh (Rupees fifteen lakh only) or more with HSBC India
OR
Option 3 : Hold a Corporate Salary Account under HSBC's Corporate Employee Programme in India, with a net monthly salary credit of Rs. 50,000 (Rupees fifty thousand only) or more* into the account
OR
Option 4 : Hold a Smart Money facility with a minimum fixed deposit of Rs. 500,000.

*** Calculation of TRB - Following will be included for calculating the TRB
1. Savings account balances - Calculated basis Average Quarterly Balance held in the savings account
2. Term deposits - Calculated basis Average Quarterly Balance held in term deposits.
3. Investments through HSBC India - Calculated basis Market Value or Net Purchase Value whichever is higher as on the last day of every calendar month.
Investments and services are subject to prevailing market conditions / external factors. HSBC India currently offers Investment Products from entities registered and regulated in India. These products are currently not available to HSBC Advance NRI customers residing in US, Canada, Australia and New Zealand. HSBC Advance NRI customers residing in countries like United Kingdom, Singapore, Hong Kong will be able to invest in these products through HSBC India when they are physically present in India.
4. Life insurance premium - Calculated basis Life to date (total) paid up premium for policies in force as on the last day of every calendar month.
Insurance is a subject matter of solicitation.
5. Demat holdings - Calculated basis Market Value of Holdings in HSBC Demat account as on the last day of every calendar quarter.

** Service charges related to non-maintenance of required TRB will be waived for the HSBC account/s which are linked to your mortgage relationship. This waiver will be valid throughout your mortgage relationship with HSBC. Pursuant to the termination of the mortgage relationship, the TRB requirements of HSBC Advance account will apply as per the applicable rules of HSBC India.

* Please note that waiver of charges related to non-maintenance of required TRB will be subject to you being an employee of the Corporate and your account receiving a net salary credit of greater than or equal to Rs. 50,000 for three consecutive calendar months. In case you do not meet this requirement, the account shall get redesignated to a regular HSBC Advance Account and the TRB requirements of HSBC Advance account will apply as per the applicable rules of HSBC India.

¹Investments and services are subject to prevailing market conditions / external factors. The Hongkong and Shanghai Banking Corporation Limited, India (HSBC India) currently offers Investment Products from entities registered and regulated in India. These products are currently not available to HSBC Advance NRI customers residing in US, Canada, Australia and New Zealand. HSBC Advance NRI customers residing in countries like United Kingdom, Singapore and Hong Kong will be able to invest in these products through HSBC India when they are physically present in India.

²HSBC India is a corporate agent (License Number 961387) of Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited which offers and underwrites life insurance products. Insurance is the subject matter of solicitation.

In case of not meeting any of the eligibility criteria for HSBC Advance in India, a service charge of Rs. 1,500 per calendar quarter would be levied.

Currently, as per RBI regulations you earn interest at 4.00% p.a. (paid half yearly) on your Savings Account Balance and NIL interest on your Current Account balance.

Yes, you can check both the balances in the account as well as the transaction history at any of the HSBC branches / HSBC ATMs. One can also apply for HSBC's Internet Banking or PhoneBanking facility, which will provide access to the account balances and other services anytime, anywhere. Please note that our PhoneBanking service is available between 07:00 - 21:00 IST for general enquiries. For IVR transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our PhoneBanking service is available 24 hours a day, 7 days a week.

It is possible to withdraw cash using the Debit Card at any HSBC or non-HSBC VISA ATM in India or overseas (a transaction fee is applicable for withdrawals from any ATM Overseas. Please visit www.hsbc.co.in for more details).

Prior notice (normally 24 hours) is to be given to the branch from where the cash withdrawal is to be made for an amount greater than Rs. 100,000.