Introducing the HSBC Premier Platinum Debit Card

A debit card makes shopping for goods and services a whole lot easier by providing an on-line electronic payment facility from your HSBC Savings / Current Accounts, for purchases of goods and services at merchant establishments in India and overseas. It provides access to ATMs for cash withdrawals and enquiries.

For safety reasons, your debit card is sent to you inactive for use at merchant locations. Please ensure that you receive your PIN before trying to activate your card. To activate your card, you would need to do either of the following:

• Use the card at any VISA ATM, by entering the ATM PIN
• Make a Telephone Banking PIN verified call to the HSBC Phone Banking / Customer Service representatives in your city to confirm the receipt of the debit card, and they will activate the card

Once your card is activated you can use it at merchant establishments for purchases.

• Access to over 1 million VISA ATMs worldwide for cash withdrawal
• Access to over 26 million Visa merchant outlets for purchases
• Higher cash withdrawal of Rs. 150,000 per day
• Higher purchase transaction limit of Rs. 150,000 per day
• 24 X 7 International Concierge Services
• Zero Lost Card Liability Protection against fraudulent purchase transactions pre-reporting

Your HSBC Premier Platinum debit card functions like a regular ATM card at ATMs, whilst at merchant establishments it works in the same way as a credit card, except that the transacted amount is directly debited from your savings/current deposit account.

At merchant establishments you must:

1. LOOK: for a VISA logo at the merchant establishment. The merchant must have an electronic POS (Point-of-Sale) swipe terminal.
2. SHOP: Select the goods you wish to purchase.
3. SWIPE: Present the debit card to the merchant at the time of making payment. The merchant will swipe the card on the electronic POS terminal. After successful authorisation, a hold is placed on your account for the transaction amount.
4. SIGN: A sales slip is generated from the electronic swipe terminal. Check the amount on the sales slip and sign it. Your signature must match that on the Debit Card. The merchant verifies the signature and returns the card.

In case of purchase transactions, the debit card can only be used at merchant outlets with electronic terminals. Please do not try and use your card at Merchants with "paper imprinters".
Also, since signature verification is essential for debit card transactions, you need to be physically present along with your card at the time of purchase i.e. the debit card cannot be used for Mail order, Telephone order or Internet transactions.

For your safety, we have a daily limit of Rs. 150,000 at the ATMs and Rs. 150,000 at the merchant locations. This is subject to the balance available in your account.

There is no annual fee on the HSBC Premier Platinum Debit Card.

Yes, additional debit cards may be issued to joint account holders of the account provided that the operating instructions for the account are 'any one or survivor'.

This product is offered exclusively only to Resident Individuals holding Premier with HSBC India, either held singly or jointly on a 'either or survivor' basis, may apply for a HSBC Premier Platinum debit card. Debit Card will be issued to minors above 16 years only, with the parent / guardian's consent and request.

The Debit Card will be valid for a period of three years from the date of issue.

The loss or theft of the Debit Card should be reported to HSBC immediately. Although loss or theft may be reported by any means, the Cardholder must confirm the same in writing to HSBC as soon as possible.

In case the Cardholder subsequently recovers the Debit Card, it must not be used. The Debit Card should be destroyed by cutting it into several pieces through the magnetic strip.