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A Worldwide safety net

A Worldwide safety net

One credit card, a world of rewards

The card that takes you places

You can make a call to the Premier Emergency Hotline at (1) 314 275 6781 which puts you in touch with a customer service representative, 24 hours a day, 365 days a year.

If your credit card is lost or stolen, a customer service representative will work with you to report your lost/stolen card instantly and arrange the delivery of a replacement card, on the next day or an emergency cash advance pending delivery of the replacement card, virtually anywhere in the world.

Should you lose the card, you can obtain:

  • An instant blocking of your lost or stolen card
  • A replacement HSBC Premier Mastercard ® for use on the next day or an emergency cash advance pending delivery of the replacement card
  • Emergency cash advance* at over 245,000 outlets across 200 countries and territories.

Terms and conditions apply

The information provided is intended as a general guide for reference. Benefits and features may be subject to local country regulatory restrictions and applicable terms and conditions. Please refer to the Premier Services Guide for detailed information.


Issuance of credit card is at the sole discretion of The Hongkong and Shanghai Banking Corporation Limited, India. All features and benefits are subject to terms and conditions.

Find Premier Centres in over 40 countries across the world

Find out more about where you are moving to and how we can help: