MasterCard® Lounge Programme Terms and Conditions

  • The programme is applicable at select Clipper and Plaza Premium lounges in India.
  • The programme is applicable to select Cardholders of banks participating in the lounge programme.
  • Access to the lounge would be granted upon successful authorisation of the MasterCard® card on the electronic terminals placed at the lounges.
  • This MasterCard Lounge programme is valid till 30 June 2014.
  • Programme is open only for Cardholders carrying a valid MasterCard® card issued in India. Only one entry per Cardholder will be permitted subject to maximum of 6 (six) complimentary lounge access per Cardholder quarter and cannot be carried forward.
  • Eligible Cardholders will get access to the lounge and food and beverages as applicable under the agreement between MasterCard® and the lounge. Cardholder is advised to check the services and facilities that are covered under the MasterCard® lounge access programme.
  • An authorisation for an amount (Rs. 25) will be taken on the card for validation purposes only and it will not be charged to Cardholder's account.
  • The programme can be modified, amended, changed or revoked at any time by MasterCard® without prior intimation.
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  • The access to the lounge will be available on first-come-first-serve basis.
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  • Any Cardholder queries/complaints may be referred to MasterCard® For You. You can access this service by calling ‘MasterCard® For You' toll-free helpline 1800-102-6263 or sending an SMS to 56263. SMS MCI<space>name<space>message to 56263 and an MFY representative will call you back.
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  • Neither MasterCard® nor any of its subsidiaries or affiliates nor MasterCard® member banks nor any of their respective subsidiaries or affiliates (collectively the ‘Promoters') assume any responsibility for the products or services offered at the participating lounges. The products and services are sold or licensed or provided solely by the merchants/participating lounges and the promoters accept no liability whatsoever in connection with the products and services.
  • Merchants/participating lounges reserve the right to withdraw the offer any time without prior notice.