Interactive Voice Response Call Tree for HSBC Premier

At anytime during the call for automated HELP, press star key


	HSBC Banking Customer


	Account Balances and Recent Transactions


	Transfers and Payments


	Fixed Deposit Services & Rate enquiries


	Statement, Cheque Book and PIN related requests


	Speak to our Service Advisor


	For your Bank A/C balances


	To transfer funds between your HSBC accounts


	Fixed Deposit Services


	To request an up-to-date Bank statement


	Details of recent transactions


	Loan account information


	HSBC Credit card payments


	Bill payments


	For all other automated payments

To open a new Fixed Deposit account

To enquire on your existing Fixed Deposit A/C

To renew an existing Fixed Deposit or change maturity instructions


	Cheque book related enquiry & request

To request a new cheque book

To stop a cheque

To find out the status of a cheque issued from your account


	Rate Enquires


	To change your PhoneBanking PIN

Fixed Deposit interest rates

Exchange rate enquiry

Note : Select the numbered options to proceed

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