Interactive Voice Response Call Tree for Personal Banking

  • At anytime during the call for automated HELP, press star key

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 HSBC Banking or loan or corporate salary account Customer
 Account  Balances and  Recent  Transactions
 Transfers and  Payments
 Fixed Deposit  Services &  Rate enquiries
 Statement,  Cheque Book and PIN related  requests
 Speak to our  Service  Advisor
 For your Bank A/C balances
 To transfer funds between your HSBC accounts
  Fixed Deposit Services
 To request an up-to-date Bank statement
 
 Details of recent transactions
 Loan account information
 Credit card payments
 Bill payments
 For all other automated payments
   To open a new Fixed Deposit account
   To enquire on your existing Fixed Deposit A/C
   To renew an existing Fixed Deposit or change maturity instructions
 Cheque book related enquiry & request
   
   To request a new cheque book
   To stop a cheque
   To find out the status of a cheque issued from your account
   
 Rate Enquires
 To change your PhoneBanking PIN
 
 
   Fixed Deposit interest rates
   Exchange rate enquiry


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