E-Statement Important Notes:

  1. The Accountholder is deemed to have received each statement of account for the preceding month on the date of the e-mailer. If the Accountholder fails to notify HSBC India of non-receipt of the same within 30 (thirty) days, the statement of account and all entries therein, will be conclusive evidence of the correctness of the contents and binding upon the Accountholder and/or any person claiming under or through such Accountholder without the requirement for any further proof and HSBC India will be released from all liability for any transaction (including all charges, damages and losses of any kind whatsoever, taxes, levies, fines, fees or penalties suffered and/or incurred) occurring up to the date of the most recent statement of account except for transactions the Accountholder gave notice of in accordance with this section.

  2. Please note that only the latest 11credit card e-statements and the latest 15 bank account e-statements are held on your HSBC India Personal Internet Banking account. You may download these statements on to your computer if you want to store them for a longer period.

  3. For local cheques etc. passed to credit and accepted for collection, funds are not available until cleared.

  4. Information included is for reference only. In particular, transactions performed or instructions received on or about the statement date may not have been taken into account. Where a product or service is not provided by the Bank, customers should check with the product/service provider before relying on any information supplied. Where market prices are quoted, these are indicative only.

  5.  The e-statement will not be generated if no transactions are effected during the stipulated period of the statement cycle.

  6. Information included is for reference only. In particular, transactions performed or instructions received related to Demat Account and HSBC Credit Cards on or about the statement printing date may not be reported on the statement of your account. Where a product or service is not provided by HSBC India, customers should check with the product/service provider before relying on any information supplied and the balance is indicative only.

  7. Free passbook facility is available w.e.f. August 1, 2007. Passbooks can be requested from the nearest branch and can be updated personally with transactions up to three* preceding months. For further details logon to www.hsbc.co.in.

  8. You can also obtain information on the following on our website
    a) Account rules
    b) Service charges
    c) Latest interest rates

  9. The 'Code of Bank's Commitment to Customers' was released by the Banking Codes and Standards Board of India (BCSBI) in July 2006. HSBC India is a member of the BCSBI. To obtain your copy of the Code, please visit www.hsbc.co.in or one of our branches.

Records of transactions made prior to three months will be posted on request and charged as per existing tariff.