List of services offered through HSBC's Internet Banking
with Secondary Password and with Security Device


Resident Bank Account Holders
 
Services Available
With Passwords
Enter Username + Existing Password + Secondary Password
With Security Device
Enter Username + Existing Password + Security Device
View Account History / Summary Allowed Allowed
View Account detail Allowed Allowed
View Balance amount in our account Allowed Allowed
Read Secured messages Allowed Allowed
Request contact by the Bank Allowed Allowed
Request / Download / View e-statements for your account Allowed Allowed
Change Internet Banking limit for funds transfer Allowed Allowed
Term Deposit Interest rate enquiry2 Allowed Allowed
Transfer funds between your own HSBC accounts in India Allowed Allowed
View transfer history for the fund transfers made Allowed Allowed
Place a fixed deposit Allowed Allowed
Update fixed deposit maturity instruction Allowed Allowed
Pay Utility Bills3 Allowed Allowed
Add a Utility biller3 Allowed Allowed
Request paper statement for previous period (upto last 3 years) Allowed Allowed
Amend existing payment instruction towards Utility Bills Allowed Allowed
View Payment History of utility bills paid through netbanking for the last 3 months. Allowed Allowed
Transfer funds from your account to any VISA credit card Allowed Allowed
Forex rates & currency calculator4 Allowed Allowed
Reset Internet Banking Primary / Secondary Passwords Allowed Allowed
Report Lost cheque / Issue Stop cheque instructions Allowed Allowed
Change Internet Banking password Allowed Allowed
Security Device request Allowed Allowed
Wealth management - View investments Allowed Allowed
Transact in Mutual Funds1 Allowed Allowed
View market insight Allowed Allowed
Request for Health insurance* Allowed Allowed
Request for Personal accident insurance* Allowed Allowed
Request for Travel insurance* Allowed Allowed
View details of tax deducted at source on your term deposit^ Allowed Allowed
Order for a new Debit card Allowed Allowed
Download application forms for home loans, loan against property6 Allowed Allowed
Place a request for Demand Draft / Cashiers Order Not Allowed Allowed
Send Secured Messages Not Allowed Allowed
Third party Fund Transfers Not Allowed Allowed
Issue replacement PIN (For Debit / Credit Card) Not Allowed Allowed
Order a new Cheque book Not Allowed Allowed
Mobile Text Banking Registration Not Allowed Allowed
Update Personal Information except address information Not Allowed Allowed

Mutual fund are subject to Market Risk. Please read the offer document carefully before investing.
Some feature mentioned above may require separate registration.


Non-Resident Bank Account Holders
Top
Services Available
With Passwords
Enter Username + Existing Password + Secondary Password
With Security Device
Enter Username + Existing Password + Security Device
View Account History / Summary Allowed Allowed
View Account detail Allowed Allowed
View Balance amount in our account Allowed Allowed
Read Secured messages Allowed Allowed
Request contact by the Bank Allowed Allowed
Request / Download / View e-statements for your account Allowed Allowed
Change Internet Banking limit for funds transfer Allowed Allowed
Term Deposit Interest rate enquiry2 Allowed Allowed
Transfer funds between your own HSBC accounts in India Allowed Allowed
View transfer history for the fund transfers made Allowed Allowed
Place a fixed deposit Allowed Allowed
Update fixed deposit maturity instruction Allowed Allowed
Pay Utility Bills3 Allowed Allowed
Add a Utility biller3 Allowed Allowed
Request paper statement for previous period (upto last 3 years) Allowed Allowed
Amend existing payment instruction towards Utility Bills Allowed Allowed
View Payment History of utility bills paid through netbanking for the last 3 months. Allowed Allowed
Transfer funds from your account to any VISA credit card Allowed Allowed
Forex rates & currency calculator4 Allowed Allowed
Reset Internet Banking Primary / Secondary Passwords Allowed Allowed
Report Lost cheque / Issue Stop cheque instructions Allowed Allowed
Change Internet Banking password Allowed Allowed
Security Device request Allowed Allowed
Wealth management - View investments Allowed Allowed
Transact in Mutual Funds1 Allowed Allowed
View market insight Allowed Allowed
Request for Health insurance* Allowed Allowed
Request for Personal accident insurance* Allowed Allowed
Request for Travel insurance* Allowed Allowed
View details of tax deducted at source on your term deposit^ Allowed Allowed
Order for a new Debit card Allowed Allowed
Download application forms for home loans, loan against property6 Allowed Allowed
Place a request for Demand Draft / Cashiers Order Not Allowed Allowed
Send Secured Messages Not Allowed Allowed
Third party Fund Transfers Not Allowed Allowed
Issue replacement PIN (For Debit / Credit Cards) Not Allowed Allowed
Order a new Cheque book Not Allowed Allowed
Mobile Text Banking Registration Not Allowed Allowed
Update Personal Information except address information Not Allowed Allowed

Mutual fund are subject to Market Risk. Please read the offer document carefully before investing.
Some feature mentioned above may require separate registration.


Credit Card Holders
Top
Services Available
With Passwords
Enter Username + Existing Password + Secondary Password
With Security Device
Enter Username + Existing Password + Security Device
View Outstanding Amount Allowed Allowed
View Account History / Summary Allowed Allowed
View Account detail Allowed Allowed
Read Secured Message Allowed Allowed
View Bonus points Allowed Allowed
Redeem Bonus points Allowed Allowed
Request contact Allowed Allowed
Pay Utility Bills Allowed Allowed
Apply for Card Protection Plans Allowed Allowed
Request / Download / View e-statements for your account Allowed Allowed
Amend existing payment instruction towards Utility Bills Allowed Allowed
View Payment History of utility bills paid through Netbanking for the last 3 months. Allowed Allowed
Change Internet Banking password Allowed Allowed
View Credit Card estatements Allowed Allowed
Download application forms for home loans, loan against property6 Allowed Allowed
Security Device request Allowed Allowed
Download Add-on credit Card form Allowed Allowed
Apply for a switch to e-statement from paper statements Allowed Allowed
Send Secured Messages Not Allowed Allowed
Issue replacement PIN (For Credit Card) Not Allowed Allowed

1Mutual funds are subject to market risks. Please read the offer documents carefully before investing.
2Interest rates are subject to change without any prior notice.
3Some features mentioned above may require separate registration.
4Foreign currency rates are subject to change without prior notice.
6All loans at the sole discretion of the Hongkong and Shanghai Banking Corporation Limited, India.
*Insurance is the subject matter of solicitation.
^Resident / NRO Deposits are subject to TDS, where applicable.