Live chat
For everyday banking questions, you can start a live chat in online banking or the HSBC India Mobile Banking app. Simply select the chat icon that appears on any page. A chat window will open for you to type us your message.
Live chat should not be used to discuss confidential account information.
Secure message (for confidential account information)
If you need to discuss confidential account information with us, use our secure messaging service. Log on to online banking and select the 'Help & support' tab in the main menu. From there, select 'Secure messages' to view your existing messages or to send us a new one.
SMS
To block your debit card in case of loss, misuse or theft, SMS BLOCK<space>HSBC<space><last four digits of your card number> to 575750 from your registered mobile number.
Phone numbers
| Business area | From within India (toll free) |
From outside India |
Availability |
|---|---|---|---|
| HSBC Premier | 24/7, 7 days a week | ||
| HSBC personal banking and credit cards | 6.30am to 8.30pm, 7 days a week |
| Business area | HSBC Premier |
|---|---|
| From within India (toll free) |
|
| From outside India |
|
| Availability | 24/7, 7 days a week |
| Business area | HSBC personal banking and credit cards |
| From within India (toll free) |
|
| From outside India |
|
| Availability | 6.30am to 8.30pm, 7 days a week |
NRI contacts
Country/region phone numbers
| Country/Region | Phone number |
|---|---|
| Australia | 1800953852 |
| Austria | 0800296718 |
| Bahrain | 80006764 |
| China | 108007142932 (South) 108001402946 (North) |
| Denmark | 80254085 |
| France | 0800904636 |
| Germany | 08000800116 |
| Hong Kong | 800938181 |
| India | |
| Indonesia | 0078030165151 (Nikas) 0018030165151 (PTI) |
| Ireland | 1800948637 |
| Italy | 0800582749 |
| Kuwait | (local rates apply) |
| Malaysia | 1800819823 |
| Netherlands | 08000238310 |
| New Zealand | 0800420572 |
| Oman | 80077610 |
| Philippines | 180011102858 |
| Qatar | 00800101031 |
| Saudi Arabia | 8008501133 |
| Singapore | 8001014362 |
| Switzerland | 800894680 |
| Thailand | 1800014029 |
| United Arab Emirates | 80001830251 |
| United Kingdom | 08000489157 |
| United States of America | 18339982278 |
| Country/Region | Australia |
|---|---|
| Phone number |
1800953852 |
| Country/Region | Austria |
| Phone number |
0800296718 |
| Country/Region | Bahrain |
| Phone number |
80006764 |
| Country/Region | China |
| Phone number |
108007142932 (South) 108001402946 (North) |
| Country/Region | Denmark |
| Phone number |
80254085 |
| Country/Region | France |
| Phone number |
0800904636 |
| Country/Region | Germany |
| Phone number |
08000800116 |
| Country/Region | Hong Kong |
| Phone number |
800938181 |
| Country/Region | India |
| Phone number |
|
| Country/Region | Indonesia |
| Phone number |
0078030165151 (Nikas) 0018030165151 (PTI) |
| Country/Region | Ireland |
| Phone number |
1800948637 |
| Country/Region | Italy |
| Phone number |
0800582749 |
| Country/Region | Kuwait |
| Phone number |
(local rates apply) |
| Country/Region | Malaysia |
| Phone number |
1800819823 |
| Country/Region | Netherlands |
| Phone number |
08000238310 |
| Country/Region | New Zealand |
| Phone number |
0800420572 |
| Country/Region | Oman |
| Phone number |
80077610 |
| Country/Region | Philippines |
| Phone number |
180011102858 |
| Country/Region | Qatar |
| Phone number |
00800101031 |
| Country/Region | Saudi Arabia |
| Phone number |
8008501133 |
| Country/Region | Singapore |
| Phone number |
8001014362 |
| Country/Region | Switzerland |
| Phone number |
800894680 |
| Country/Region | Thailand |
| Phone number |
1800014029 |
| Country/Region | United Arab Emirates |
| Phone number |
80001830251 |
| Country/Region | United Kingdom |
| Phone number |
08000489157 |
| Country/Region | United States of America |
| Phone number |
18339982278 |
General phone numbers
| Service | Phone number |
|---|---|
| Calls to India (from overseas) | |
| Card activation | |
| Credit card queries (toll-free from within India) |
| Service | Calls to India (from overseas) |
|---|---|
| Phone number |
|
| Service | Card activation |
| Phone number |
|
| Service | Credit card queries (toll-free from within India) |
| Phone number |
Overseas NRI centres
UAE
Address The Hongkong and Shanghai Banking Corporation Limited, Representative office, UAE Unit 802, 8th floor, M-Square Building, Sheikh Khalifa Bin Zayed Street, Bur Dubai, Dubai. Working hours
Email: nriservicesdubai@hsbc.com Phone numbers: +9714 3028575 / +9714 3028529 |
WhatsApp (general queries only)
Use WhatsApp for general service queries and get information on our products and services. Do not share confidential information such as your PIN, password or credentials.
Get started in 3 easy steps:
- Save our WhatsApp number +91 86558 58111 to your contacts. It should show a verified green tick.
- Open WhatsApp and select our number to start a conversation.
- Text ‘Hi’, accept the terms and conditions (PDF) and you're ready.
Security note: WhatsApp messages are secured with end-to-end encryption. We won't ask you to share personal or account-related details on WhatsApp and we won't share your account information with anyone.