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A woman using her mobile phone; image used for HSBC Mobile Banking page.

Mobile banking

The latest version of our HSBC India Mobile Banking app is here to bring you an enhanced banking experience.

The HSBC India Mobile Banking app has arrived

At HSBC we're continuously evolving and adapting our services to meet your banking needs.

We've introduced the HSBC India Mobile Banking app for our India customers.

Designed with a new look and a more user-friendly interface, this app makes mobile banking with HSBC an easy experience.

The new Digital Secure Key allows you to generate security codes directly from your mobile phone or tablet. Just log on to the HSBC India Mobile Banking app to activate it and unlock a simpler and seamless way to log on and bank online.

What's new?

  • Register for online banking through the mobile banking app using your PAN (Permanent Account Number) or Phone Banking Number

  • Log on more conveniently with your 6-digit password, Face ID or Touch ID

  • Generate security codes you need to log on to online banking or verify transactions more securely with Digital Secure Key

  • Use the 'Chat with Us' feature to tell us what you need help with; it's as easy as texting a friend

  • Use Loan on Phone feature to pay off multiple credit card transactions with one installment plan

  • View all your local and global HSBC accounts at a glance

  • View and download last 15 statements for your bank account and last 12 months' statements for your credit cards

  • Get real time updates of your credit card transactions

  • Open a Fixed Deposit account or apply for a Personal Loan through the app in a few hassle-free steps

  • Set up transfers among your accounts or to beneficiaries more easily with our streamlined process

Download the HSBC India Mobile Banking App

iOS users can also text "IMB" to 575750 to download the app. For Android users, text "AMB".

Fees and charges

There is no additional service charge for using any of our HSBC digital banking services. Standard banking fees and charges will apply for certain transactions and services through the HSBC India Mobile Banking app.

View more on Online Banking fees and charges.

Data charges from your mobile service provider may apply. Roaming charges may also apply if you're using this service abroad. Contact your mobile service provider for more details.

Security features

HSBC India Mobile Banking app uses the same security features as Personal Internet Banking. We won't store your data, including log on details, in the app or SIM card. The log on verification process is done in our system so your security is ensured. Session will log off automatically if the app remains inactive for 15 minutes or if you forget to log off.

How to keep your device secure?

  1. Install apps from official app stores only.
  2. Always directly type in the full web address 'www.hsbc.co.in' or download the HSBC India Mobile Banking app from the app store to avoid phishing websites.
  3. Keep your mobile device's operating system updated and enable data encryption if possible.
  4. Install the latest anti-virus or anti-spyware software on your mobile device and keep them updated.
  5. Avoid sharing your mobile device with others and use your own device to log on.
  6. Clear all your data on your old device before replacing it.
  7. Review your transaction history using Personal Internet Banking if you lose your device. Contact our Customer Service Hotline immediately if you see any suspicious transactions. You should also remove any suspicious devices under the 'Manage device' section.
  8. Set up auto lock and enable passcode lock to prevent unauthorised access to your mobile device.
  9. Use trusted networks or service providers when using a Wi-Fi connection,and enable security protection such as Wi-Fi Protected Access.
  10. Disable Bluetooth if you aren't using, or set your device to non-discoverable.  
  11. Use the default browsers that came with your mobile device instead of installing new browsers from other sources.

 

Frequently asked questions

How secure is online banking?

Our online banking platforms are extremely secure.

For more details, please refer to the Security Features section above.

Which kind of mobile devices can I use the app on?

You can use the HSBC Mobile Banking app on devices with the following operating systems:

  • iOS 10.3.3 or above and
  • Android 5.0 or above

Can I still log on to the HSBC India Mobile Banking app if I have no internet access on my mobile device?

No. You need a mobile or Wi-Fi data connection to access the app. Charges from your service provider may apply.

Mobile banking terms and conditions

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