Top of main content

Money Worries

Having problems with your debt repayments? Find out how we can help.

Repayment Assistance

At HSBC, we're committed to helping our customers overcome any financial management difficulties they may be experiencing. We understand our customers may go through difficult times and that's when you need someone on your side the most. 

Our debt management executives are here to help and will work with you to suggest a suitable arrangement to help out with your current financial situation.

If you foresee challenges in the timely repayment of your debt or you have missed a payment date already, have your credit card or loan account number ready and contact us as soon as you can. Remember, the sooner you contact us, the sooner we can help.

Please note that your credit history with us is provided to Credit Information Companies (CIC's) as appropriate, on a regular basis. It is in your best interests to maintain a satisfactory payment record on your account as any adverse credit history may impact your ability to apply for credit facilities from other financial institutions in the future.

HSBC Policy on collections of dues and repossession of security (PDF, 123KB)

Need Help?

Or call 18004191144 (available from India only)

Lines are open 09:00 hrs IST to 18:30 hrs Indian Standard Time (IST), Monday to Saturday (excluding Republic Day, Independence Day, Gandhi Jayanthi and Diwali).

More Information

Here's an easy way to share your thoughts, stay informed and join the conversation. Follow us: