Resident Customers |
Within India |
From Overseas |
|---|---|---|
| HSBC Premier (Toll Free) |
+91-40-61268001 +91-80-71898001 |
|
| HSBC Advance / Personal Banking / Credit Cards (Toll Free) |
+91-40-61268002 +91-80-71898002 |
|
| Corporate Cards (Toll Free) |
1800 419 2266 1800 121 6922 |
|
| Business Banking# |
1800 123 2666 1800 419 2288 |
+91-040-61268010 +91-040-71898010 +91-080-61268010 +91-080-71898010 |
| Retail Business Banking (RBB) - For general queries (Toll Free) |
+91-40-61268004 +91-80-71898004 |
|
| Retail Business Banking (RBB) - For HSBCNet queries (Toll Free) |
1800 120 2210 |
+91-022-50323533 |
Resident Customers |
HSBC Premier (Toll Free) |
|---|---|
Within India |
|
From Overseas |
+91-40-61268001 +91-80-71898001 |
Resident Customers |
HSBC Advance / Personal Banking / Credit Cards (Toll Free) |
Within India |
|
From Overseas |
+91-40-61268002 +91-80-71898002 |
Resident Customers |
Corporate Cards (Toll Free) |
Within India |
1800 419 2266 1800 121 6922 |
From Overseas |
|
Resident Customers |
Business Banking# |
Within India |
1800 123 2666 1800 419 2288 |
From Overseas |
+91-040-61268010 +91-040-71898010 +91-080-61268010 +91-080-71898010 |
Resident Customers |
Retail Business Banking (RBB) - For general queries (Toll Free) |
Within India |
|
From Overseas |
+91-40-61268004 +91-80-71898004 |
Resident Customers |
Retail Business Banking (RBB) - For HSBCNet queries (Toll Free) |
Within India |
1800 120 2210 |
From Overseas |
+91-022-50323533 |
For Premier & Advance - Our Phone Banking officers are available for enquries 24/7
For Personal Banking & Credit Cards - Our Phone Banking officers are available for enquries from 6:30 am to 8:30 pm
Emergency services are available 24/7 to report loss or misuse on card or account, stop cheque etc.
For Retail Business Banking (general queries) - Working hours: 8:00 am to 7:00 pm IST (Monday to Friday) and 8:00 am to 4:00 pm IST on Saturday
For Business Banking - Opening Hours (excluding public holidays): Monday to Friday 9:00 am to 6:00 pm
For Retail Business Banking (HSBC Net queries) - Opening Hours (excluding public holidays): Monday to Friday 9:30 am to 6:30 pm and 1st, 3rd and 5th Saturday of the month
Important Information
Terms & Conditions
#Our Business phone banking service is available between Monday to Friday 9:00 am to 6:00 pm Indian Standard Time (IST) to help you with your banking queries and transactions. For Interactive Voice Response (IVR) transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our Phone Banking service is available 24/7.
Non-Resident Indian (NRI) Customers
| Country and Territory | HSBC Premier NRI customers | HSBC Advance NRI customers | Personal Banking NRI customers |
|---|---|---|---|
| Calls to India from overseas | +91-40-61268001 | +91-40-61268002 | +91-40-61268002 |
| - |
+91-80-71898002 | +91-80-71898002 | |
| Australia | - | 1300 787 414 (Local Rates) | 1300 787 414 (Local Rates) |
| Bahrain | 8000 4619 (Toll Free) | +973 1756 9645 (Local Rates) | +973 1756 9645 (Local Rates) |
| Canada | 011 800 177 36666 (Toll Free) | 1877 NRI HSBC (1877 674 4722) (Toll Free) | 1877 NRI HSBC (1877 674 4722) (Toll Free) |
| Hong Kong | 001 800 177 36666 (Toll Free) | +852 2822 3986 +852 2822 2767 (Free from landline) |
+852 2822 3986 +852 2822 2767 (Free from landline) |
| India | 1800 266 3456 | 1800 209 0100 1800 121 2209 |
1800 209 0100 1800 121 2209 |
| - |
1800 120 4722 |
- |
- |
| Indonesia | 001 8030176404 (Toll Free) | - | - |
| Kuwait | +965 22230782 (Local Rates) | +965 2223 0727 (Local Rates) | +965 2223 0727 (Local Rates) |
| Malaysia | 00 800 177 36666 (Toll Free) | - | - |
| New Zealand |
00 800 177 36666 (Toll Free) |
- | - |
| Oman | +968 24762789 (Local Rates) | +968 2476 2727 (Local Rates) | +968 2476 2727 (Local Rates) |
| Qatar | +974 4366852 (Local Rates) | +974 4432 8325 (Local Rates) | +974 4432 8325 (Local Rates) |
| Saudi Arabia | 8008 140089 (Toll Free) | +9661 276 4163 (Local Rates - Riyadh, Alkhobar, Dammam and Jeddah) |
+9661 276 4163 (Local Rates - Riyadh, Alkhobar, Dammam and Jeddah) |
| Singapore | 001 800 177 36666 (Toll Free) | +65 6533 5462 (Local Rates) | +65 6533 5462 (Local Rates) |
| Thailand | 001 800 177 36666 (Toll Free) | - | - |
| United Kingdom | 00 800 177 36666 (Toll Free) | 080 03285902 080 00851264 080 03893587 (Local Rates) |
080 03285902 080 00851264 080 03893587 (Local Rates) |
| United Arab Emirates | 8000 177023 (Toll Free) | 800 4393 (Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
800 4393 (Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
| United States of America | +1 800 952 7145 (Toll Free) | 1877 NRI HSBC /1877 674 4722 (Toll Free) |
1877 NRI HSBC /1877 674 4722 (Toll Free) |
| Country and Territory | Calls to India from overseas |
|---|---|
| HSBC Premier NRI customers | +91-40-61268001 |
| HSBC Advance NRI customers | +91-40-61268002 |
| Personal Banking NRI customers | +91-40-61268002 |
| Country and Territory |
- |
| HSBC Premier NRI customers | |
| HSBC Advance NRI customers | +91-80-71898002 |
| Personal Banking NRI customers | +91-80-71898002 |
| Country and Territory | Australia |
| HSBC Premier NRI customers | - |
| HSBC Advance NRI customers | 1300 787 414 (Local Rates) |
| Personal Banking NRI customers | 1300 787 414 (Local Rates) |
| Country and Territory | Bahrain |
| HSBC Premier NRI customers | 8000 4619 (Toll Free) |
| HSBC Advance NRI customers | +973 1756 9645 (Local Rates) |
| Personal Banking NRI customers | +973 1756 9645 (Local Rates) |
| Country and Territory | Canada |
| HSBC Premier NRI customers | 011 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers | 1877 NRI HSBC (1877 674 4722) (Toll Free) |
| Personal Banking NRI customers | 1877 NRI HSBC (1877 674 4722) (Toll Free) |
| Country and Territory | Hong Kong |
| HSBC Premier NRI customers | 001 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers |
+852 2822 3986 +852 2822 2767 (Free from landline) |
| Personal Banking NRI customers |
+852 2822 3986 +852 2822 2767 (Free from landline) |
| Country and Territory | India |
| HSBC Premier NRI customers | 1800 266 3456 |
| HSBC Advance NRI customers |
1800 209 0100 1800 121 2209 |
| Personal Banking NRI customers |
1800 209 0100 1800 121 2209 |
| Country and Territory |
- |
| HSBC Premier NRI customers |
1800 120 4722 |
| HSBC Advance NRI customers |
- |
| Personal Banking NRI customers | - |
| Country and Territory | Indonesia |
| HSBC Premier NRI customers | 001 8030176404 (Toll Free) |
| HSBC Advance NRI customers | - |
| Personal Banking NRI customers | - |
| Country and Territory | Kuwait |
| HSBC Premier NRI customers | +965 22230782 (Local Rates) |
| HSBC Advance NRI customers | +965 2223 0727 (Local Rates) |
| Personal Banking NRI customers | +965 2223 0727 (Local Rates) |
| Country and Territory | Malaysia |
| HSBC Premier NRI customers | 00 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers | - |
| Personal Banking NRI customers | - |
| Country and Territory |
New Zealand |
| HSBC Premier NRI customers |
00 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers | - |
| Personal Banking NRI customers | - |
| Country and Territory | Oman |
| HSBC Premier NRI customers | +968 24762789 (Local Rates) |
| HSBC Advance NRI customers | +968 2476 2727 (Local Rates) |
| Personal Banking NRI customers | +968 2476 2727 (Local Rates) |
| Country and Territory | Qatar |
| HSBC Premier NRI customers | +974 4366852 (Local Rates) |
| HSBC Advance NRI customers | +974 4432 8325 (Local Rates) |
| Personal Banking NRI customers | +974 4432 8325 (Local Rates) |
| Country and Territory | Saudi Arabia |
| HSBC Premier NRI customers | 8008 140089 (Toll Free) |
| HSBC Advance NRI customers |
+9661 276 4163 (Local Rates - Riyadh, Alkhobar, Dammam and Jeddah) |
| Personal Banking NRI customers |
+9661 276 4163 (Local Rates - Riyadh, Alkhobar, Dammam and Jeddah) |
| Country and Territory | Singapore |
| HSBC Premier NRI customers | 001 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers | +65 6533 5462 (Local Rates) |
| Personal Banking NRI customers | +65 6533 5462 (Local Rates) |
| Country and Territory | Thailand |
| HSBC Premier NRI customers | 001 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers | - |
| Personal Banking NRI customers | - |
| Country and Territory | United Kingdom |
| HSBC Premier NRI customers | 00 800 177 36666 (Toll Free) |
| HSBC Advance NRI customers |
080 03285902 080 00851264 080 03893587 (Local Rates) |
| Personal Banking NRI customers |
080 03285902 080 00851264 080 03893587 (Local Rates) |
| Country and Territory | United Arab Emirates |
| HSBC Premier NRI customers | 8000 177023 (Toll Free) |
| HSBC Advance NRI customers |
800 4393 (Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
| Personal Banking NRI customers |
800 4393 (Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) |
| Country and Territory | United States of America |
| HSBC Premier NRI customers | +1 800 952 7145 (Toll Free) |
| HSBC Advance NRI customers |
1877 NRI HSBC /1877 674 4722 (Toll Free) |
| Personal Banking NRI customers | 1877 NRI HSBC /1877 674 4722 (Toll Free) |
For Credit Card queries please call 1800 267 3456 / 1800 121 2208
Withdrawal of info@hsbc.co.in email ID
All account holders
The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.
There are three easy ways to raise a service request with us:
- Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here.
- Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions).
- Change in select demographic details such as mobile number, e-mail, mailing address.
- Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
- Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
- Visit your nearest HSBC India branch.
If you wish to register a complaint, please complete an online form.
If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.
UAE Contact Details
The Hongkong and Shanghai Banking Corporation Limited, Representative office, UAE
Plot 124-119, Al Nujoum Building, Mezzanine Floor
Next to Hamarain Centre,Abu Baker Al Siddique Road
Al Muraqqabat, PO Box 66, Deira, Dubai, UAE.
Working Hours – 9:00 AM to 2.00 PM
Working Days – Saturday to Thursday
Email : nriservicesdubai@hsbc.com
Phone numbers : +9714 3028575 / +9714 3028529
Oman Contact Details
HSBC Bank Oman S.A.O.G.
Al Khwair Branch,
P.O. Box 1727, PC 111, CPO, Seeb, SULTANATE OF OMAN
Working Hours – 8 am-2 pm (Oman Time)
Working Days – Sunday to Thursday
Email: nrioman@hsbc.com
Contact Numbers: 0096824947679, 0096824947680