Contact

^#Our Business phone banking service is available between Monday to Friday 9:00 am to 6:00 pm Indian Standard Time (IST) to help you with your banking queries and transactions. For Interactive Voice Response (IVR) transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our Phone Banking service is available 24/7.

All account holders

The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.

There are three easy ways to raise a service request with us:

1. Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here. 
2. Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions). 
   1. Change in select demographic details such as mobile number, e-mail, mailing address.
   2. Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
   3. Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
3. Visit your nearest HSBC India branch.
   

If you wish to register a complaint, please complete an online form. 

If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.

The Hongkong and Shanghai Banking Corporation Limited, Representative office, UAE

Plot  124-119, Al Nujoum Building, Mezzanine Floor

Next to Hamarain Centre,Abu Baker Al Siddique Road

Al Muraqqabat, PO Box 66, Deira, Dubai, UAE.

Working Hours – 8:00 AM to 3.00 PM

Working Days – Saturday to Thursday

Email : nriservicesdubai@hsbc.com

Phone numbers : +9714 3028575 / +9714 3028529

HSBC Bank Oman S.A.O.G.

Al Khwair Branch,

P.O. Box 1727, PC 111, CPO, Seeb, SULTANATE OF OMAN

Working Hours – 8 am-2 pm (Oman Time)

Working Days – Sunday to Thursday

Email: nrioman@hsbc.com

Contact Numbers: 0096824947679, 0096824947680