Contact Centre Phone Numbers

Resident Customers

Within India

From Overseas

HSBC Premier (Toll Free)

1800 266 3456

1800 120 4722

+91-40-61268001

+91-80-71898001

HSBC Advance / Personal Banking / Credit Cards (Toll Free)

1800 267 3456

1800 121 2208

+91-40-61268002

+91-80-71898002

Corporate Cards (Toll Free)
1800 419 2266
1800 102 6922

+91-080-49089633
+91-040-67173403

Business Banking#
1800 123 2666
1800 419 2288
+91-040-61268010 
+91-040-71898010
+91-080-61268010
+91-080-71898010
Retail Business Banking (RBB) - For general queries (Toll Free)

1800 419 5400

1800 123 2979

+91-40-61268004

+91-80-71898004

Retail Business Banking (RBB) -
For HSBCNet queries (Toll Free)
1800 120 2210
+91-022-50323533
Contact Centre Phone Numbers

Resident Customers

HSBC Premier (Toll Free)

Within India

1800 266 3456

1800 120 4722

From Overseas

+91-40-61268001

+91-80-71898001

Resident Customers

HSBC Advance / Personal Banking / Credit Cards (Toll Free)

Within India

1800 267 3456

1800 121 2208

From Overseas

+91-40-61268002

+91-80-71898002

Resident Customers

Corporate Cards (Toll Free)

Within India

1800 419 2266
1800 102 6922

From Overseas

+91-080-49089633
+91-040-67173403

Resident Customers

Business Banking#

Within India

1800 123 2666
1800 419 2288

From Overseas

+91-040-61268010 
+91-040-71898010
+91-080-61268010
+91-080-71898010

Resident Customers

Retail Business Banking (RBB) - For general queries (Toll Free)

Within India

1800 419 5400

1800 123 2979

From Overseas

+91-40-61268004

+91-80-71898004

Resident Customers

Retail Business Banking (RBB) -
For HSBCNet queries (Toll Free)

Within India

1800 120 2210

From Overseas

+91-022-50323533

For Premier & Advance - Our PhoneBanking officers are available for enquries 24/7

For Personal Banking & Credit Cards - Our PhoneBanking officers are available for enquries from 06:30 hrs to 20:30 hrs

Emergency services are available 24/7 to report loss or misuse on Card or account, stop cheque etc.

For Retail Business Banking (general queries) - Working hours: 8 am to 7 pm IST (Monday – Friday) and 8 am to 4 pm IST on Saturday

For Business Banking - Opening Hours (excluding public holidays): Monday to Friday 9:00 am to 6:00 pm

For Retail Business Banking (HSBCNet queries) - Opening Hours (excluding public holidays): Monday to Friday 9:30 am to 6:30 pm and 1st, 3rd and 5th Saturday of the month

Non Resident Indian (NRI) Customers

HSBC Premier NRI customers

Country and Territory

Banking & Credit card Related Queries
Calls to India from overseas

+91-40-61268001

+91-80-71898001

Bahrain
8000 4619 (Toll Free)
Canada
011 800 177 36666 (Toll Free)
Hong Kong 
001 800 177 36666 (Toll Free)
India

1800 266 3456

1800 120 4722

Indonesia
001 8030176404 (Toll Free)
Kuwait
965 22230782 (Local Rates)
Malaysia
00 800 177 36666 (Toll Free) 
New Zealand 
00 800 177 36666 (Toll Free) 
Oman
968 24762789 (Local Rates)
Qatar
974 4366852 (Local Rates)
Saudi Arabia
8008 140089 (Toll Free) 
Singapore
001 800 177 36666 (Toll Free)
Thailand 
001 800 177 36666 (Toll Free)
UK 00 800 177 36666 (Toll Free) 
United Arab Emirates
8000 177023 (Toll Free) 
United States of America 
1 800 952 7145 (Toll Free) 
HSBC Premier NRI customers

Country and Territory

Calls to India from overseas
Banking & Credit card Related Queries

+91-40-61268001

+91-80-71898001

Country and Territory

Bahrain
Banking & Credit card Related Queries 8000 4619 (Toll Free)

Country and Territory

Canada
Banking & Credit card Related Queries 011 800 177 36666 (Toll Free)

Country and Territory

Hong Kong 
Banking & Credit card Related Queries 001 800 177 36666 (Toll Free)

Country and Territory

India
Banking & Credit card Related Queries

1800 266 3456

1800 120 4722

Country and Territory

Indonesia
Banking & Credit card Related Queries 001 8030176404 (Toll Free)

Country and Territory

Kuwait
Banking & Credit card Related Queries 965 22230782 (Local Rates)

Country and Territory

Malaysia
Banking & Credit card Related Queries 00 800 177 36666 (Toll Free) 

Country and Territory

New Zealand 
Banking & Credit card Related Queries 00 800 177 36666 (Toll Free) 

Country and Territory

Oman
Banking & Credit card Related Queries 968 24762789 (Local Rates)

Country and Territory

Qatar
Banking & Credit card Related Queries 974 4366852 (Local Rates)

Country and Territory

Saudi Arabia
Banking & Credit card Related Queries 8008 140089 (Toll Free) 

Country and Territory

Singapore
Banking & Credit card Related Queries 001 800 177 36666 (Toll Free)

Country and Territory

Thailand 
Banking & Credit card Related Queries 001 800 177 36666 (Toll Free)

Country and Territory

UK
Banking & Credit card Related Queries 00 800 177 36666 (Toll Free) 

Country and Territory

United Arab Emirates
Banking & Credit card Related Queries 8000 177023 (Toll Free) 

Country and Territory

United States of America 
Banking & Credit card Related Queries 1 800 952 7145 (Toll Free) 
HSBC Advance NRI customers

Country and Territory

Banking & Credit card Related Queries
Calls to India from overseas

+91-40-61268002

+91-80-71898002

Australia 
1300 787 414 (Local Rates)
Canada
1877 NRI HSBC (1877 674 4722) (Toll Free)
Hong Kong 
852 2822 3986
852 2822 2767
(Free from landline)
India 
1800 209 0100
1800 121 2209
Singapore 
65 6533 5462 (Local Rates)
United Kingdom 
080 03285902
080 00851264
080 03893587
(Local Rates)
Middle East
-
Bahrain
973 1756 9645 (Local Rates)
Kuwait 
965 2223 0727 (Local Rates)
Oman 
968 2476 2727 (Local Rates)
Qatar 
974 4432 8325 (Local Rates)
Saudi Arabia 
9661 276 4163
(Local Rates - Riyadh, Alkhobar, Dammam and Jeddah)
United Arab Emirates 
800 4393
(Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain,
Ras Al Khaimah, Umm Al Quwain) 
United States of America
1877 NRI HSBC /1877 674 4722 (Toll Free)
HSBC Advance NRI customers

Country and Territory

Calls to India from overseas
Banking & Credit card Related Queries

+91-40-61268002

+91-80-71898002

Country and Territory

Australia 
Banking & Credit card Related Queries 1300 787 414 (Local Rates)

Country and Territory

Canada
Banking & Credit card Related Queries 1877 NRI HSBC (1877 674 4722) (Toll Free)

Country and Territory

Hong Kong 
Banking & Credit card Related Queries 852 2822 3986
852 2822 2767
(Free from landline)

Country and Territory

India 
Banking & Credit card Related Queries 1800 209 0100
1800 121 2209

Country and Territory

Singapore 
Banking & Credit card Related Queries 65 6533 5462 (Local Rates)

Country and Territory

United Kingdom 
Banking & Credit card Related Queries 080 03285902
080 00851264
080 03893587
(Local Rates)

Country and Territory

Middle East
Banking & Credit card Related Queries -

Country and Territory

Bahrain
Banking & Credit card Related Queries 973 1756 9645 (Local Rates)

Country and Territory

Kuwait 
Banking & Credit card Related Queries 965 2223 0727 (Local Rates)

Country and Territory

Oman 
Banking & Credit card Related Queries 968 2476 2727 (Local Rates)

Country and Territory

Qatar 
Banking & Credit card Related Queries 974 4432 8325 (Local Rates)

Country and Territory

Saudi Arabia 
Banking & Credit card Related Queries 9661 276 4163
(Local Rates - Riyadh, Alkhobar, Dammam and Jeddah)

Country and Territory

United Arab Emirates 
Banking & Credit card Related Queries 800 4393
(Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain,
Ras Al Khaimah, Umm Al Quwain) 

Country and Territory

United States of America
Banking & Credit card Related Queries 1877 NRI HSBC /1877 674 4722 (Toll Free)
Personal Banking NRI customers

Country and Territory

Banking & Credit card Related Queries
Calls to India from overseas

+91-40-61268002

+91-80-71898002

Australia 
1300 787 414 (Local Rates)
Canada
1877 NRI HSBC (1877 674 4722) (Toll Free)
Hong Kong 
852 2822 3986
852 2822 2767
(Free from landline)
India 
1800 209 0100
1800 121 2209
Singapore 
65 6533 5462 (Local Rates)
United Kingdom 
080 03285902
080 00851264
080 03893587
(Local Rates)
Middle East
-
Bahrain
973 1756 9645 (Local Rates)
Kuwait 
965 2223 0727 (Local Rates)
Oman 
968 2476 2727 (Local Rates)
Qatar 
974 4432 8325 (Local Rates)
Saudi Arabia 
9661 276 4163
(Local Rates - Riyadh, Alkhobar, Dammam and Jeddah)
United Arab Emirates 
800 4393
(Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain,
Ras Al Khaimah, Umm Al Quwain) 
United States of America
1877 NRI HSBC /1877 674 4722 (Toll Free)
Personal Banking NRI customers

Country and Territory

Calls to India from overseas
Banking & Credit card Related Queries

+91-40-61268002

+91-80-71898002

Country and Territory

Australia 
Banking & Credit card Related Queries 1300 787 414 (Local Rates)

Country and Territory

Canada
Banking & Credit card Related Queries 1877 NRI HSBC (1877 674 4722) (Toll Free)

Country and Territory

Hong Kong 
Banking & Credit card Related Queries 852 2822 3986
852 2822 2767
(Free from landline)

Country and Territory

India 
Banking & Credit card Related Queries 1800 209 0100
1800 121 2209

Country and Territory

Singapore 
Banking & Credit card Related Queries 65 6533 5462 (Local Rates)

Country and Territory

United Kingdom 
Banking & Credit card Related Queries 080 03285902
080 00851264
080 03893587
(Local Rates)

Country and Territory

Middle East
Banking & Credit card Related Queries -

Country and Territory

Bahrain
Banking & Credit card Related Queries 973 1756 9645 (Local Rates)

Country and Territory

Kuwait 
Banking & Credit card Related Queries 965 2223 0727 (Local Rates)

Country and Territory

Oman 
Banking & Credit card Related Queries 968 2476 2727 (Local Rates)

Country and Territory

Qatar 
Banking & Credit card Related Queries 974 4432 8325 (Local Rates)

Country and Territory

Saudi Arabia 
Banking & Credit card Related Queries 9661 276 4163
(Local Rates - Riyadh, Alkhobar, Dammam and Jeddah)

Country and Territory

United Arab Emirates 
Banking & Credit card Related Queries 800 4393
(Toll Free - Dubai, Sharjah, Ajman, Fujairah, Al Ain,
Ras Al Khaimah, Umm Al Quwain) 

Country and Territory

United States of America
Banking & Credit card Related Queries 1877 NRI HSBC /1877 674 4722 (Toll Free)

For Credit Card queries please call 1800 267 3456 / 1800 121 2208

Withdrawal of info@hsbc.co.in email ID

All account holders

The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.

There are three easy ways to raise a service request with us:

  1. Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here
  2. Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions). 
    1. Change in select demographic details such as mobile number, e-mail, mailing address.
    2. Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
    3. Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
  3. Visit your nearest HSBC India branch.

If you wish to register a complaint, please complete an online form

If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.

Important Information

Terms & Conditions

#Our Business phonebanking service is available between Monday to Friday 0900 Hrs - 1800 Hrs Indian Standard Time (IST) to help you with your banking queries and transactions. For Interactive Voice Response (IVR) transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our PhoneBanking service is available 24/7.