Resident Customers |
Within India |
From Overseas |
|---|---|---|
| HSBC Premier (Toll Free) |
||
| HSBC Advance / Personal Banking / Credit Cards (Toll Free) |
||
| Business Banking# |
1800 274 3211 (Toll Free) |
+91-22-50166043 |
| Retail Business Banking (RBB) - For general queries (Toll Free) |
||
| Retail Business Banking (RBB) - For HSBCNet queries (Toll Free) |
1800 120 2210 |
+91-022-50323533 |
Resident Customers |
HSBC Premier (Toll Free) |
|---|---|
Within India |
|
From Overseas |
|
Resident Customers |
HSBC Advance / Personal Banking / Credit Cards (Toll Free) |
Within India |
|
From Overseas |
|
Resident Customers |
Business Banking# |
Within India |
1800 274 3211 (Toll Free) |
From Overseas |
+91-22-50166043 |
Resident Customers |
Retail Business Banking (RBB) - For general queries (Toll Free) |
Within India |
|
From Overseas |
|
Resident Customers |
Retail Business Banking (RBB) - For HSBCNet queries (Toll Free) |
Within India |
1800 120 2210 |
From Overseas |
+91-022-50323533 |
For Premier & Advance - Our Phone Banking officers are available for enquries 24/7
For Personal Banking & Credit Cards - Our Phone Banking officers are available for enquries from 6:30 am to 8:30 pm
Emergency services are available 24/7 to report loss or misuse on card or account, stop cheque etc.
For Retail Business Banking (general queries) - Working hours: 8:00 am to 7:00 pm IST (Monday to Friday) and 8:00 am to 4:00 pm IST on Saturday
For Business Banking – Opening Hours (excluding public holidays): Monday to Friday 9:30am to 6:30pm IST, and 1st, 3rd and 5th Saturday of each month.
For Retail Business Banking (HSBC Net queries) - Opening Hours (excluding public holidays): Monday to Friday 9:30 am to 6:30 pm and 1st, 3rd and 5th Saturday of the month
Important Information
Terms & Conditions
#Our Business phone banking service is available between Monday to Friday 9:00 am to 6:00 pm Indian Standard Time (IST) to help you with your banking queries and transactions. For Interactive Voice Response (IVR) transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our Phone Banking service is available 24/7.
Non-Resident Indian (NRI) Customers
| Country/Region | PhoneBanking Number (Toll free) |
|---|---|
| From India |
1800 209 0100 / 1800 121 2209 |
| Bahrain | 80006764 |
| Canada | 18333863370 |
| Philippines | 180011102858 |
| Hong Kong | 800938181 |
| Indonesia | 0078030165151 ( Nikas ) & 0018030165151 ( PTI ) |
| Malaysia | 1800819823 |
| New Zealand | 0800420572 |
| Oman | 80077610 |
| Qatar | 00800101031 |
| Saudi Arabia | 8008501133 |
| China | 108007142932 ( China South ) 108001402946 ( China North ) |
| Singapore | 8001014362 |
| Thailand | 1800014029 |
| United Arab Emirates | 80001830251 |
| United Kingdom | 08000489157 |
| United States of America | 18339982278 |
| Australia | 1800953852 |
| Austria | 0800296718 |
| Denmark | 80254085 |
| France | 0800904636 |
| Germany | 08000800116 |
| Ireland | 1800948637 |
| Italy | 0800582749 |
| Netherlands | 08000238310 |
| Switzerland | 0800894680 |
| Country/Region |
From India |
|---|---|
| PhoneBanking Number (Toll free) |
1800 209 0100 / 1800 121 2209 |
| Country/Region | Bahrain |
| PhoneBanking Number (Toll free) |
80006764 |
| Country/Region | Canada |
| PhoneBanking Number (Toll free) |
18333863370 |
| Country/Region | Philippines |
| PhoneBanking Number (Toll free) |
180011102858 |
| Country/Region | Hong Kong |
| PhoneBanking Number (Toll free) |
800938181 |
| Country/Region | Indonesia |
| PhoneBanking Number (Toll free) |
0078030165151 ( Nikas ) & 0018030165151 ( PTI ) |
| Country/Region | Malaysia |
| PhoneBanking Number (Toll free) |
1800819823 |
| Country/Region | New Zealand |
| PhoneBanking Number (Toll free) |
0800420572 |
| Country/Region | Oman |
| PhoneBanking Number (Toll free) |
80077610 |
| Country/Region | Qatar |
| PhoneBanking Number (Toll free) |
00800101031 |
| Country/Region | Saudi Arabia |
| PhoneBanking Number (Toll free) |
8008501133 |
| Country/Region | China |
| PhoneBanking Number (Toll free) |
108007142932 ( China South ) 108001402946 ( China North ) |
| Country/Region | Singapore |
| PhoneBanking Number (Toll free) |
8001014362 |
| Country/Region | Thailand |
| PhoneBanking Number (Toll free) |
1800014029 |
| Country/Region | United Arab Emirates |
| PhoneBanking Number (Toll free) |
80001830251 |
| Country/Region | United Kingdom |
| PhoneBanking Number (Toll free) |
08000489157 |
| Country/Region | United States of America |
| PhoneBanking Number (Toll free) |
18339982278 |
| Country/Region | Australia |
| PhoneBanking Number (Toll free) |
1800953852 |
| Country/Region | Austria |
| PhoneBanking Number (Toll free) |
0800296718 |
| Country/Region | Denmark |
| PhoneBanking Number (Toll free) |
80254085 |
| Country/Region | France |
| PhoneBanking Number (Toll free) |
0800904636 |
| Country/Region | Germany |
| PhoneBanking Number (Toll free) |
08000800116 |
| Country/Region | Ireland |
| PhoneBanking Number (Toll free) |
1800948637 |
| Country/Region | Italy |
| PhoneBanking Number (Toll free) |
0800582749 |
| Country/Region | Netherlands |
| PhoneBanking Number (Toll free) |
08000238310 |
| Country/Region | Switzerland |
| PhoneBanking Number (Toll free) |
0800894680 |
| Country/Region | Phone Banking Number (Non-toll free) |
|---|---|
| Calls to India from overseas |
|
| Kuwait |
+965 2223 0782 (Local Rates) +965 2223 0727 (Local Rates) |
| Card Activation |
| Country/Region |
Calls to India from overseas |
|---|---|
| Phone Banking Number (Non-toll free) |
|
| Country/Region |
Kuwait |
| Phone Banking Number (Non-toll free) |
+965 2223 0782 (Local Rates) +965 2223 0727 (Local Rates) |
| Country/Region |
Card Activation |
| Phone Banking Number (Non-toll free) |
For Credit Card queries please call 1800 267 3456 / 1800 121 2208
Withdrawal of info@hsbc.co.in email ID
All account holders
The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.
There are three easy ways to raise a service request with us:
- Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here.
- Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions).
- Change in select demographic details such as mobile number, e-mail, mailing address.
- Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
- Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
- Visit your nearest HSBC India branch.
If you wish to register a complaint, please complete an online form.
If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.
UAE Contact Details
The Hongkong and Shanghai Banking Corporation Limited, Representative office, UAE
Plot 124-119, Al Nujoum Building, Mezzanine Floor
Next to Hamarain Centre,Abu Baker Al Siddique Road
Al Muraqqabat, PO Box 66, Deira, Dubai, UAE.
Working Hours – 8:00 AM to 3.00 PM
Working Days – Saturday to Thursday
Email : nriservicesdubai@hsbc.com
Phone numbers : +9714 3028575 / +9714 3028529
Oman Contact Details
HSBC Bank Oman S.A.O.G.
Al Khwair Branch,
P.O. Box 1727, PC 111, CPO, Seeb, SULTANATE OF OMAN
Working Hours – 8 am-2 pm (Oman Time)
Working Days – Sunday to Thursday
Email: nrioman@hsbc.com
Contact Numbers: 0096824947679, 0096824947680