In today's increasingly connected world, it's more important than ever to ensure your security - especially when it comes to banking. That's why we're introducing HSBC Safeguard: a series of initiatives designed to provide better protection for all of our customers from fraud and financial crime across our global processes and systems.
Information is key to protection
Our systems and processes rely on us having the most up-to-date information about all of our customers. You maybe contacted by HSBC to do one or all of the following:
We understand that this may cause some inconvenience, and we apologise for this, but we will work with you to ensure the process is as simple and straightforward as possible.
If you have recently received an email from HSBC asking you to fill a short online questionnaire.
Here’s how to update your details:
Visit our contact page to speak to us over the phone, email or online enquiry
*If you are unsure of the mobile number associated with your account contact HSBC Phone Banking