Make online shopping even more secure with the added power of 6 digit One Time Password (OTP) to protect your credit card payment on the internet/merchant IVR systems (Interactive Voice Response) in India. You will get an OTP on your registered mobile number automatically when you use the card for making online purchases at websites that support verified by VISA or MasterCard® SecureCode™ authentication and /or while using your card on merchant IVR systems *.
Please ensure mobile number’s of Primary & Add on credit cards (if any) are registered with HSBC to avail of authentication via an SMS OTP.
You may update the mobile number in any of the following ways:
Primary Credit cardholders can use either the OTP received by SMS or the Securepay password to authenticate the online transaction. To create the Securepay password or the OTP for IVR transactions, primary cardholders will need to login to Personal Internet Banking and access the Securepay menu option and follow the instructions therein to create the password/OTP.
To initiate the online transaction, you will be required to enter the following details on the payment page of the website :
In addition to the above, some websites may ask you to enter the cardholder name.
Next, you will be required to authenticate the transaction by entering the 6 digit OTP (One Time Password). Please refer the steps below :
* This service is applicable for only those merchants who are registered with Verified by VISA and/or MasterCard® SecureCodeTM.
If approved, your credit card will be dispatched within 3 weeks. Please contact HSBC Phone Banking, after 3 weeks to know the status of your credit card application.
Issuance of credit card is at the sole discretion of The Hongkong and Shanghai Banking Corporation Limited, India. All features and benefits are subject to Terms and Conditions. Please refer to the respective web pages /click here link/attachment to know details.