Grievance Redressal Mechanism - Demat Accounts

At HSBC, we want to make sure that you get only the best of service from us - service which you, our valued customer, deserves.

If at any stage, you feel that our service levels are not up to your expectations, here is what you can do:

Please contact the Compliance Officer of HSBC:

Name: Mr. Parnil Bector
Email ID: complaints.india@hsbc.co.in

Phone Number:+91 80 – 49089640,+91 40 – 67173410

You may also approach the Chief Executive Officer of HSBC:

Name: Mr. Surendra Rosha
Email ID: ceosoffice@hsbc.co.in
Phone Number: +91 80 – 49089640 , +91 40 – 67173410

If you are not satisfied with the resolution which you receive, you may contact the concerned Stock Exchange / Depository below.

You can also lodge your grievances with Securities and Exchange Board of India at https://scores.gov.in.

Filing complaints on SCORES - Easy & quick

• Register on SCORES portal
• Mandatory details for filing complaints on SCORES:
  Name, PAN, Address, Mobile Number, Email ID
• Benefits
  Effective communication
  Speedy redressal of the grievances

For any queries, feedback or assistance, please contact Securities and Exchange Board of India Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.

Related Link(s):

https://www.sebi.gov.in