Grievance Redressal Mechanism - Demat Accounts
At HSBC, we want to make sure that you get only the best of service from us - service which you, our valued customer, deserves.
If at any stage, you feel that our service levels are not up to your expectations, here is what you can do:
| Regulatory /Stock Exchange /Depository | Web address |
Contact number |
Email |
|---|---|---|---|
| Bombay Stock Exchange |
https://www.bseindia.com/ |
91-22-22721233 / 91-22-22721234 | bsehelp@bseindia.com |
| National Stock Exchange of India |
https://www.nseindia.com/ |
91-22-26598100 / 66418100 | nseiscmum@nse.co.in |
| Central Depository Services Limited |
https://www.cdslindia.com/ |
91-22-23023333 | complaints@cdslindia.com |
| Securities & Exchange Board of India | https://www.sebi.gov.in/ | 1800 266 7575 | sebi@sebi.gov.in |
| National Securities Depository Limited |
https://www.nsdl.co.in/ |
1800 1020 990 / 1800 224 430 | relations@nsdl.co.in |
| Regulatory /Stock Exchange /Depository |
Bombay Stock Exchange |
|---|---|
| Web address |
https://www.bseindia.com/ |
| Contact number |
91-22-22721233 / 91-22-22721234 |
| Email |
bsehelp@bseindia.com |
| Regulatory /Stock Exchange /Depository |
National Stock Exchange of India |
| Web address |
https://www.nseindia.com/ |
| Contact number |
91-22-26598100 / 66418100 |
| Email |
nseiscmum@nse.co.in |
| Regulatory /Stock Exchange /Depository |
Central Depository Services Limited |
| Web address |
https://www.cdslindia.com/ |
| Contact number |
91-22-23023333 |
| Email |
complaints@cdslindia.com |
| Regulatory /Stock Exchange /Depository | Securities & Exchange Board of India |
| Web address |
https://www.sebi.gov.in/ |
| Contact number |
1800 266 7575 |
| Email |
sebi@sebi.gov.in |
| Regulatory /Stock Exchange /Depository |
National Securities Depository Limited |
| Web address |
https://www.nsdl.co.in/ |
| Contact number |
1800 1020 990 / 1800 224 430 |
| Email |
relations@nsdl.co.in |
Details of SEBI / NSDL Grievance Redressal mechanism
- In case you have any grievance relating to your DEMAT account with HSBC, you may use our existing channels for filing a complaint.
- In case you are dissatisfied with the resolution provided, you can file the dispute on SCORES, SEBI's investor grievance redressal portal https://scores.sebi.gov.in/.
- If you continue to remain dissatisfied with the resolution provided to you on SCORES, you can initiate dispute resolution on Smart ODR Portal via https://smartodr.in/login. You can also track the status of your case in Smart ODR portal.
File complaints on SCORES quickly and easily
Register on SCORES portal
Mandatory details for filing complaints on SCORES:
- Name, PAN, Address, Mobile Number, E-mail ID
Benefits:
- Effective communication
- Speedy redressal of the grievances
For any queries, feedback or assistance, please contact Securities and Exchange Board of India Office on toll-free helpline at 1800 266 7575.
Related Link(s): www.sebi.gov.in