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If your non-resident Indian (NRI) account has gone quiet, getting it back up and running is simple. In this guide, we'll show you how to identify a dormant account, walk you through the reactivation process, and even help you check for any unclaimed deposits you might have in India.
Banks in India follow Reserve Bank of India (RBI) guidelines to classify accounts based on usage to protect your funds.
An account is:
If your account has been inactive for more than 10 years, the balance may have been moved to the Reserve Bank of India's Depositor Education and Awareness Fund (DEAF). However, you can still claim your money or reactivate your account.
Follow these steps to start the process of inactive account reactivation and claim funds. As per RBI guidelines, reactivating a dormant account is free of charge.
For accounts inactive for 1 to 2 years
You can reactivate your account instantly using the HSBC India Mobile Banking app:
Once authenticated, your account is usually activated instantly.
Follow the steps to reactivate your HSBC account (PDF)
For accounts inactive for more than 2 years
For security, you’ll need to provide updated Know Your Customer (KYC) verification. While the steps to reactivate a dormant NRI account may vary by bank, the process usually includes the following:
Once we receive and verify your documents, we'll reactivate your account within a few business days.
To avoid dormancy, monitor your account regularly and keep your contact information updated. But if your account does go dormant, reactivating it is easy.
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