Table of contents

Employer FAQs

What are the benefits of the HSBC Corporate Employee Programme?

The Corporate Employee Programme will help manage the payroll operations of the Corporate smoothly and seamlessly.

The benefits are:

  • Effective Relationship Management
  • Superior Customer Service
  • Process efficiency

What are the kinds of accounts available for employees?

Following accounts are offered under HSBC C.E.P.:

HSBC Premier

An individually tailored package of exclusive global banking services that can be accessed by employees from anywhere they choose to live or work in locations where HSBC Premier is offered.

HSBC Advance

An account designed to simplify banking needs for employees while offering them access to various International services.

HSBC Savings Account

An account that will make planning for regular expenses convenient for employees.

What are the eligibility criteria for opening an account under the HSBC Corporate Employee Programme?

The eligibility criteria to open an account under the HSBC Corporate Employee Programme accounts are as follows:

Corporate Employee Programme Eligibility Criteria

Corporate Salary Account Classifications

Eligibility Criteria

HSBC Premier

Net Monthly Salary greater than or equal to ₹300,000

HSBC Advance

Net Monthly Salary greater than or equal to ₹50,000 *

HSBC Savings Account

Net Monthly Salary credit in account

Corporate Employee Programme Eligibility Criteria

Corporate Salary Account Classifications

HSBC Premier

Eligibility Criteria

Net Monthly Salary greater than or equal to ₹300,000

Corporate Salary Account Classifications

HSBC Advance

Eligibility Criteria

Net Monthly Salary greater than or equal to ₹50,000 *

Corporate Salary Account Classifications

HSBC Savings Account

Eligibility Criteria

Net Monthly Salary credit in account

* CEP Advance eligibility criteria from 01 October 2017: Hold a corporate salary account under HSBC's Corporate Employee Programme in India, with a net monthly salary credit of ₹50,000 (Rupees fifty thousand) or more into the account AND any one of the criteria mentioned below within 12 months of HSBC Advance classification:

  1. Hold an active credit card with HSBC
  2. Have a Home Loan or Personal Loan with us, where the EMIs are being debited from your Advance account
  3. Maintain a Total Relationship Balance (TRB) of ₹2,00,000

Please note that in order to avail of the HSBC Corporate Employee Programme, your organisation should have a minimum of 10 employees and there should be a formal acceptance of our Corporate Employee Programme offer by the organisation.

How can corporate open accounts under the HSBC Corporate Employee Programme account for employees?

Corporates may get in touch with the Bank by:

Calling on our Phone Banking Numbers

OR

Visit the nearest HSBC branch in India.

Employee FAQs

What are the advantages of the HSBC Corporate Employee Programme?

The HSBC Corporate Employee Programme comes with the following benefits:

  • Varied choice of accounts – HSBC Premier, HSBC Advance, HSBC Savings Account
  • International Recognition and Worldwide Assistance under HSBC Premier and HSBC Advance
  • Wealth Management Services*
  • Instant Welcome Pack facility upon successful account opening
  • Exclusive Cluster Deposit facility

How can one avail of the HSBC Corporate Employee Programme facilities / features?

These facilities / features (as will be applicable to account category) can be availed post the on-boarding of the corporate and subsequent opening of the salary account for the employees of the corporate under the HSBC Corporate Employee Programme.

If one's organisation has not been on-boarded

It is important to note that in order to avail of the Corporate Employee Programme, a Corporate should have a minimum of 10 employees and there should be a formal acceptance of the Corporate Employee Programme* offer made to the Corporate by the Bank.

A Corporate Employee Programme Relationship manager will contact and provide details on the HSBC Corporate Employee Programme and assist employees towards account opening.

Call us on our Phone Banking Numbers

If one's organisation has already on-boarded

Kindly contact the Corporate Employee Programme Relationship Manager assigned for the organisation.

OR

Call us on our Phone Banking Numbers

What essential documents are required for opening an account under the HSBC Corporate Employee Programme?

For opening an account under the HSBC Corporate Employee Programme, the following documents are required:

  • Completed account opening form
  • Passport size photograph for each accountholder signed on the front
  • Self-attested photocopies of Proof of Identity (any ONE) and Proof of Address (any ONE) from sole accountholder
Proof of Identity and Residence Options

Proof Identity (P.I.)

Proof of Residential / Permanent Address (P.A.)

  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Government employee ID card
  • Defense ID card
  • Permanent Account Number (P.A.N.) card
  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Ration card
  • Society outgoing bill (only from registered societies)
  • Electricity/water/telephone bill
  • Property tax bill
  • Domicile certificate with address issued by Municipal Corporation
Proof of Identity and Residence Options

Proof Identity (P.I.)

  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Government employee ID card
  • Defense ID card
  • Permanent Account Number (P.A.N.) card

Proof of Residential / Permanent Address (P.A.)

  • Passport
  • Election/Voter's ID
  • Permanent driving licence
  • Ration card
  • Society outgoing bill (only from registered societies)
  • Electricity/water/telephone bill
  • Property tax bill
  • Domicile certificate with address issued by Municipal Corporation
  • Photocopy of P.A.N. Card (This is mandatory, if P.A.N. Card is not available, please submit form 60/61)
  • Employment proof with the Corporate
  • Separate documents are to be provided to evidence proof of identity and proof of address (the only exception being a valid passport, which will be accepted as both proof of identity and proof of address) 

What is a Reimbursement Account?

A Reimbursement account is for the purpose of account reimbursement credit/s provided by the organisation.

Will one continue to enjoy the HSBC Corporate Employee Programme facility on leaving the current organisation?

Under the HSBC Corporate Employee Programme an employee of the Corporate holding a salary account can avail of a waiver on the Total Relationship Balance (TRB) or Average Monthly Balance (A.M.B.), on the category of the accounts as may be applicable. However such waivers will be subject to the employee being a part of the Corporate and the account under C.E.P. receiving a salary credit for three consecutive calendar months. In an event the above is not being met or incase the customer ceases to be an employee of the said Corporate the account shall be subject to maintenance of the required TRB /A.M.B. (as may be applicable) failing which the account shall levied with service charges towards non-maintenance of balance.

How do I contact HSBC for any queries or service requests?

All account holders

The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.

There are three easy ways to raise a service request with us:

  1. Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here
  2. Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions). 
    1. Change in select demographic details such as mobile number, e-mail, mailing address.
    2. Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
    3. Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
  3. Visit your nearest HSBC India branch.

If you wish to register a complaint, please complete an online form

If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.

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More Information

Important Information

Terms & Conditions

*HSBC India currently offers Investment Products from entities registered and regulated in India. These products are currently not available to HSBC Premier NRI customers residing in US, Canada, Australia and New Zealand. HSBC Premier NRI customers residing in countries like United Kingdom, Singapore, Hong Kong will be able to invest in these products through HSBC when they are physically present in India. Investments and services are subject to prevailing market conditions / external factors.