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COVID-19 information and support

The unprecedented outbreak of the coronavirus has likely brought about some worry over your finances and investments. We're here to support you with guidance and resources you'll find useful during these uncertain times.

We're here to help

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Help and advice for mortgages, credit cards, loans, savings accounts and business customers.

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Find out how to stay safe online and guard against coronavirus scams.

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See what you can do through online and mobile banking without leaving home.

Help with loans, credit cards and business accounts


Learn about the next steps available if you took up financial relief for your HSBC credit cards.


Find out about the further support we are offering for loan payments and deferrals. 


Learn about the financial support we have in place for our business banking customers.

Branch service updates

All our branches in India are operational with revised timings. As per guidance received from the Karnataka government, our branches in Bangalore will be closed on all Saturdays till 2nd week of August 2020. Also, according to the guidance received from the governments of Kerala and West Bengal, our branches in Kochi and Kolkata will be closed on all Saturdays, till further notice. Please click here to know the details of services offered and the operating hours for our branches. For your safety and convenience, we urge you to use HSBC Personal Internet and Mobile Banking for your regular banking needs.

Featured help and support articles


Check the guides to help you move forward.


We know that you are worried about how to handle your finances during COVID-19. So we'd like you to know that you don't need to go to a branch to handle most of your daily banking needs.


Manage your finances at your fingertips.


As the situation evolved we have had to update our branch services and hours. View the latest information.

Further support and information

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WHO advice and up-to-date information on the coronavirus.

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Check out latest coronavirus news updated by MoHFW.

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Download the Aarogya Setu app and help India win this fight against COVID-19!

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