Emergency Services & International Travel Insurance

Premier customers meeting Premier Eligibility (qualified Premier customers) as above can add their children (up to the age of 30 years old) or their parents who then can avail Premier benefits as part of the single Premier family relationship. Beyond the age of 30 years, any family member classified as "children" will need to individually meet Premier eligibility.

¹ HSBC Premier customers in India are required to meet the Total Relationship Balance (TRB) criteria of INR4,000,000 (Rupees Forty Lakhs only) quarterly. The TRB will be calculated based on the following:

• Average quarterly balance held in your HSBC Savings/Current Account(s)
• Average quarterly balance held in your HSBC Fixed Deposits
• Investments⁴ market value or net purchase value, whichever is higher as on the last day of every calendar quarter
• Life-to-date (total) paid-up life insurance⁵ premium for policies in force as on the last day of every calendar quarter
• Market value of demat holdings in the depository account held with HSBC India as on the last day of every calendar quarter

The above can also include balances maintained by your family members⁶ in their HSBC Premier Accounts, subject to the accounts being categorized as part of a single relationship⁷

If you are an eligible HSBC Premier customer in any other country/region⁸, you are entitled to receive HSBC Premier Services in India and you need not maintain the quarterly TRB with us. If we observe that the eligibility criterion is not maintained consistently, the Bank may be constrained to reclassify your HSBC Premier account to an alternate offering. You will receive further communication and due notice prior to any such account reclassification.

⁴ The Hongkong and Shanghai Banking Corporation Limited, India (HSBC India) currently offers investment products from third party entities registered and regulated in India. Investments are subject to prevailing market conditions/external factors. Mutual Funds are subject to market risks. Please read the Statement of Additional Information (SAI)/Key Information Memorandum (KIM)/Scheme Information Document (SID) and addendums carefully before investing.

⁵ Insurance is the subject matter of solicitation. HSBC India having its registered office at 52/60, M. G. Road, Fort, Mumbai - 400 001, is the Corporate Agent (Registration No.: CA0016) of Canara HSBC Life Insurance Company Limited (CHL) and Bharti AXA General Insurance Company (BAGI). HSBC India does not underwrite the risk or act as an insurer. For more details on risk factors, terms and conditions, please read the sales brochure carefully, before concluding a sale. Purchase of any insurance products by a bank’s customer is purely voluntary and is not linked to availment of any other facility from the Bank. The contract of insurance is between the insurer and the insured and not between the Bank and the insured. For more details on risk factors, terms and condition, please read the sales brochure carefully before concluding a sale.

⁶ “Family members” for TRB relationship in HSBC Premier are defined as any of the following relatives: spouse, partners, children (up to the age of 30 years old) of eligible HSBC Premier customers. Beyond the age of 30 years, any family members classified as ‘children’ will need to individually meet Premier eligibility.

⁷ In case of delinking of any individual account/s from the HSBC Premier relationship, the delinked account(s) will be classified as individual account(s) relationship and the quarterly Premier TRB will need to be met.

⁸ Applicable in countries/regions or locations where HSBC Premier is offered. Please refer to the HSBC India website for the complete list of such countries/regions. To enjoy these benefits, you are required to fulfil the eligibility requirements of HSBC Premier on a continuing basis.

² Mortgage eligibility for Premier proposition is based on home loan value of greater than or equal to INR1.15 crores (Rupees one crore fifteen lakh only). The waiver on balance based charges related to non-maintenance of TRB will be valid for the life of the mortgage relationship with HSBC India. Pursuant to the termination of mortgage relationship, you will need to maintain the applicable Premier TRB eligibility.

³ If you do not receive a salary credit/ receive a salary credit of an amount lower than INR300,000 (Rupees three lakh only), we will reclassify your account to an alternate offering after providing due notice.

Quarterly Service Charges:

HSBC Premier Customers who do not meet the Premier Mortgage criteria or Premier CEP criteria will need to maintain the applicable Premier TRB criteria.

If the TRB criteria is not met for a particular quarter, we will levy a quarterly service charge of 0.2% on the shortfall in the TRB, up to a maximum of INR2,000 (Plus applicable taxes⁹).

When you do not meet the minimum TRB for a particular quarter, we will notify you in the following quarter and request you to build the TRB by the quarter.

• If you build the requisite TRB in the next quarter, we will not levy the service charges.
• However, if you do not build the TRB for two consecutive quarters, we will levy the service charge on the lower of the TRB shortfall between these two quarters.

(Note that the above mentioned service charges will not be applicable for Premier customers who hold a corporate salary account with HSBC)

⁹ Please note that basis Goods and Services Tax (GST) regulations and notified GST rates, Central GST, State/Union Territory GST, or Inter-State GST, as applicable, and Cess as applicable would apply on our fees and charges.

Reclassification: If we observe that the above eligibility criterion is not maintained consistently, the Bank may be constrained to reclassify your HSBC Premier account to an alternate offering. You will receive further communication and due notice prior to any such account reclassification.