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A luggage; image used for HSBC Premier Emergency Services

Emergency Services & International Travel Insurance

Designed to delight, it suits your needs and ensures a privileged lifestyle.

Emergency Services

You can make a call to the Premier Emergency Hotline at (1) 314 275 6781 which puts you in touch with a customer service representative, 24 hours a day, 365 days a year.

Should you lose the card, you can obtain:

  • An instant blocking of your lost or stolen card
  • Emergency cash advance* at over 245,000 outlets across 200 countries/regions and territories. 

Emergency encashment services

We understand that accidents can happen, so we provide easy hassle-free encashment services to you and your family, should such an emergency arise. You can visit any one of the overseas HSBC branches to avail of emergency encashment services. With emergency encashment service, a sum of up to USD 2,000 can be borrowed and further amounts may be made available upon application and assessment by HSBC India. Funds will only be provided in countries/regions where HSBC is located and on submission of adequate identification (such as passport, HSBC Premier MasterCard® Credit Card or HSBC Premier Debit Card) and subject to available balance in the account. This service can be availed by only family members who are existing HSBC customers. Emergency encashment service is subject to local regulations, terms and conditions.

International Travel Insurance

HSBC Premier credit cardholders are covered for up to Rs. 1 crore in the event of loss of life in an air accident.

You will be covered for personal insurance which is an air accident policy and travel inconvenience insurance which includes missed connecting flight international cover, cover for loss of checked-in baggage (international) delayed flight cover (international), loss of passport / or travel documents cover, delayed baggage (International) as per the rules of the group insurance policy taken by HSBC India.

Terms and conditions apply

Who can apply?

To apply for HSBC Premier, check that you meet at least one of the following criteria:

  • Maintain a quarterly Total Relationship Balance1 (TRB) of INR4,000,000 (rupees forty lakh only); or
  • Have a mortgage2 relationship with disbursal of INR11,500,000 (rupees one crore fifteen lakh only) or more, with HSBC India; or
  • Hold a corporate salary account under the HSBC Corporate Employee Programme (CEP)3 in India with a net monthly salary credit of INR300,000 (rupees three lakh only) or more into the account; or

If you're an HSBC Premier customer in another country/region, you're already eligible to join Premier in India - Simply speak to our Premier team for further help.

Join HSBC Premier today

Get an immediate callback

Fill in the callback form and we'll phone you back to discuss your application for an HSBC Premier account.

Apply now by phone

Call us on 1800 266 3456 or 1800 120 4722

From overseas call:

+91-40-61268001 or +91-80-71898001

Apply in branch

To apply in a branch, just bring your identification document and a recent proof of address.

Important Information

Terms & Conditions

Some of the Emergency Services provided under HSBC India Premier Global Services are supplied by MasterCard International, its agents and third party service providers appointed by MasterCard International. Accordingly, the Bank shall not be liable in any way for any actions, claims, loss, damage or liability of whatever nature arising out of any act or omission of MasterCard International or any of its agents or of such third party service providers or generally in relation to HSBC India Premier Global Services. Where such Services are provided to the Customer, the Customer agrees to be bound by the terms and conditions upon which the Services provided by MasterCard International under HSBC India Premier Global Services are offered and provided.

The information provided is intended as a general guide for reference. Benefits and features are subject to local country/region regulatory restrictions and applicable Terms and Conditions. Please refer to the Service Charges, Fees and Terms and Conditions (PDF, 445 KB) for detailed information.

Issuance of credit card is at the sole discretion of The Hongkong and Shanghai Banking Corporation Limited, India (HSBC). All features and benefits are subject to the applicable Terms and Conditions. 

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